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How It Works

From application to final deduction, and who does what at each step.

From Financial Profile to Final Repayment

Each step follows the one before it. Nothing here happens out of order.

  1. Create Your Account

    Register and confirm your identity using the available verification method.

  2. Build Your Financial Profile

    Add income sources, assets, existing loans, and recurring obligations.

  3. Provide Supporting Information

    Upload payslips, leases, bank statements, financial statements, tax records, or other relevant evidence.

  4. Confirm Your Information

    Employers and other recognized sources may confirm the information they are responsible for.

  5. Receive Your CreditRefPro Score

    The platform calculates your universal score and explains the principal factors affecting it.

  6. Create a Loan Request

    State the amount you want, the maximum interest rate you are willing to pay, your preferred repayment period, and your preferred repayment method.

  7. Receive Competing Offers

    Participating lenders independently review your request and decide whether to submit an offer.

  8. Compare the Offers

    Review the amount, interest, fees, installment, repayment period, total repayment, and lender conditions.

  9. Select an Offer

    Accept one offer or decline them all.

  10. Complete Final Approval

    The selected lender completes its review and provides the final agreement and disclosures.

  11. Receive the Funds

    The lender sends the funds directly to the borrower.

  12. Repay the Loan

    Eligible employees may repay through authorized payroll deductions. Other borrowers use a repayment method established by the lender.

  13. Build Repayment History

    Payment records update the borrower’s CreditRefPro profile and may affect future scores and offers.

Deduction and Repayment Ledger

Follow Every Scheduled Payment

Scheduled
A future installment is expected.
Submitted
A payroll-deduction or payment instruction has been submitted.
Deducted
The employer reports that the amount was withheld from payroll.
Paid
A participant reports that payment was made.
Received
The lender confirms receipt.
Partial
The payment was less than the scheduled installment.
Failed
The scheduled payment was not completed.
Disputed
The borrower has challenged the payment or deduction record.
Reversed
A previous entry was corrected or reversed.
Completed
The lender reports that the loan has been fully repaid.

Disputes and Corrections

Correct Information Without Losing the History

Borrowers can report:

  • Incorrect personal information
  • Incorrect income information
  • Missing payments
  • Incorrect balances
  • Unauthorized deductions
  • Incorrect deduction amounts
  • Duplicate transactions
  • Incorrect repayment statuses

CreditRefPro routes the issue to the responsible lender, employer, or information provider and records the investigation and resolution.

See repayment options

Ready when you are.

Create an account to see what you can afford, or sign in to pick up where you left off.

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